Remote Support

Computer running slow?

Computers That Werk offers remote support services that can help you get issues resolved, sometimes in a matter of minutes*. Whether it’s an issue with a Word document, installing a new piece of software, or you think you contracted a virus, Computers That Werk can remotely assist you in resolving the situation.

Here are a few common problems we can fix remotely. Our remote desktop support is affordable and can be performed at a convenient time for you, allowing us to repair just some of the following issues;

Tick Rebooting, Crashing, Freezing or Slow Computers
Tick Blue Screens Of Death (BSOD) and Error Codes
Tick Browser Hijacks, Phishing Scams, Key Loggers and Pop Up Adverts
Tick Virus Removal, Trojans, Backdoor Infections, Spyware, Adware, Malware and Rootkit Infections
Tick Slow Computer or Startup Issues
Tick Windows Optimisation
Tick Error Messages
Tick Printer Problems
Tick Boot Problems
Tick Software Installation
Tick Email Problems
Tick Driver and Software Updates/Patches
Tick Removal of Unused Software/Files
Tick Virus and Antispyware Software Installation

For the security minded…

We use industry standard remote support software that ensures your data remains encrypted end-to-end for optimal security. We take security seriously at Computers That Werk and take every precaution to make sure your data remains just that… YOURS.

*30 minute minimum remote support service call – this minimum accounts for responding to your email or phone call, getting connected to your computer, providing and documenting the necessary service, and billing.

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